Marsh is the world's leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.

As the only major broker in the US with a dedicated, in-house team specializing in protection plans and ancillary service products, Marsh Warranty Practice is uniquely qualified to help clients create or optimize their extended warranty portfolios. Utilizing more than 130 years of combined warranty industry experience, we foster executive level, as well as team level relationships with all major insurers and administrators in the industry, with the added benefit of providing global support through local Marsh resources around the world. We provide leading solutions and insights to clients across various industries, including automotive, manufacturing, communication/media/technology, retail, financial institutions, education, life sciences, hospitality, and more.

At Willis, our people have been committed to outstanding client service since 1828. With deep specialty expertise, we provide insurance broking and risk management advice to meet client needs. There is no one size fits all approach. Willis teams work seamlessly to deliver global expertise with local knowledge and experience. With decades of experience, we combine insights, data, analytics, and technology solutions to manage and transfer risk.

Warranty Design assist businesses with the creation and management of warranty-type programs. We operate independently from insurers and administrators, focusing on the specific needs of each client to craft a solution

Founded in 2020, Revolv3 is a payments company with a cutting-edge SaaS optimization and orchestration platform that transforms billing for card-on-file businesses. Its adaptive technology delivers the highest credit card approval rates in the industry, helping clients increase revenue, reduce churn, and improve cost efficiency.
Led by a team of seasoned payment experts, Revolv3 is more than just a platform, it is a true partner in payments. The solution offers clear and transparent reporting, giving clients full visibility into payment performance. Quick to implement, highly configurable, and built to scale, Revolv3 enables businesses to stay focused on delivering value while the platform handles the complexities of billing.

Ironwood Warranty Group provides comprehensive support enabling them to insure and administer a service program tailored to their customers’ needs.

National Service Alliance is a complete warranty fulfillment solution for OEMs, retailers, home warranty companies and extended warranty companies. NSA provides all back-office services so that you can focus on what you do best - selling. National Service Alliance's industry-leading platform simplifies service administration and orchestrates positive service experiences so that your customers remain loyal to your brand and purchase your services over and over again.

Formed in 1953, Encompass is one of the country’s largest suppliers of repair parts and accessories for products throughout the home. Encompass also offers complete parts supply chain management, 3PL, depot repair and reverse logistics service. In addition to consumers, we support an array of B2B customers, including manufacturers, multi-family property management, warranty providers, service networks, independent dealers and retailers.

Truepic Vision is the virtual inspection platform revolutionizing the warranty and extended service contract industry. We give you the ability to eliminate fraudulent claims through 100% authentic photos and videos proving the work being done under your contracts is legitimate. Additionally, we provide our clients an intuitive web portal where every claim with pictures and metadata is housed, requiring zero tech lift by you.

MEENAN P.A. PROVIDES LEGAL AND LEGISLATIVE SERVICES TO A BROAD RANGE OF BUSINESSES, FROM FORTUNE 500 COMPANIES TO SMALL BUSINESSES; AND PROVIDES INSURANCE, EXTENDED WARRANTY, SERVICE CONTRACT, WARRANTY AND OTHER REGULATORY LAW SERVICES TO OUR CLIENTS.

Troutman Pepper Locke’s insurance and reinsurance practice advises insurance industry clients across a broad spectrum, including in insurance and reinsurance regulation, blockchain, electronic commerce, payment systems, fund formation, private equity and venture capital, data privacy and security, intellectual property protection, artificial intelligence and other technologies. We couple our 100-plus years of experience serving insurance clients around the United States and the world with representation of companies with cutting edge, technological innovation that are revolutionizing the industry. Troutman Pepper and Locke Lord have merged to form Troutman Pepper Locke LLP, a law firm with more than 1,600 attorneys across 33 offices in the United States and Europe.

Circuitry.ai enables manufacturers of complex products to optimize sales and service outcomes with AI-powered decisions. Circuitry.ai’s decision intelligence platform and Enterprise AI as a Service applications help marketing, sales, and service teams to analyze, augment, and automate impactful and repeat decisions. Circuitry.ai's unique decision models are trained on product knowledge, lifecycle transactions, and real-time connected product data to improve the quality, velocity, and consistency of decisions. Our innovative AI enables manufacturers, distributors, and their channel partners to grow sales, increase productivity, and optimize outcomes

PCMI is a global leader in cloud-based administration software for the automotive and consumer product markets. Its innovative technology empowers third-party administrators, dealers, OEMs, and lenders to streamline every step of the extended warranty, service contract, and cancellation lifecycle management. Since 2012, PCMI has evolved into an industry powerhouse, with more than 200 experts across North America, Europe, and Asia. Dedicated to innovation and exceptional service, PCMI delivers cutting-edge solutions that boost efficiency, reduce costs, and keep clients ahead in a rapidly changing market.

Centris, a trusted leader in Contact Center solutions, leverages over two decades of industry expertise to deliver unparalleled service. Our nearshore business model ensures cost savings of up to 40% compared to U.S.-based contact centers while maintaining exceptional quality. Notably, our accent-neutral English support and cultural acumen set us apart. We specialize in comprehensive Warranty Support Services, covering claims intake and filing, product troubleshooting, policy support, dispatch, and order fulfillment. At Centris, data security is paramount. We are proud to be SOC2, PCI, and HIPAA compliant, ensuring the utmost protection of sensitive information for our customers. Moreover, we integrate cutting-edge AI technology to enhance customer service delivery, streamlining processes and providing personalized experiences. As a family-owned, U.S.-based company dedicated to excellence, Centris offers round-the-clock, bilingual support, guaranteeing customer satisfaction with every interaction.

StoneEagle empowers the automotive industry with cutting-edge technology solutions that streamline F&I (Finance & Insurance) processes, enhance dealership performance, and drive measurable business outcomes. For over three decades, StoneEagle has been a trusted partner to dealers, administrators, and OEMs, delivering innovative software tools that simplify complex workflows—from real-time reporting and F&I menu presentations to service drive performance analytics and incentive processing.

With a deep understanding of the automotive retail landscape, StoneEagle provides solutions that are secure, scalable, and intuitive—built to help clients make smarter decisions and deliver exceptional customer experiences.

Blackhawk Network delivers payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments. Learn more at www.blackhawknetwork.com.

Imagine you had the data to make better warranty decisions. VectorSolv makes data actionable by leveraging disruptive technologies such as Artificial Intelligence (AI/ML) and the Internet-of-Things (IoT). Connectivity has opened the door to an array of new business models. Warranties need not be limited to 1- or 2-dimensionality like time and use; it can be multi-dimensional, customizable, and dynamic - warranty-by-design. Warranties and extended warranties can be use-based and performance-based. The entire warranty value proposition can be redefined.

Assurant: Powering the Connected Future. As a leading global protection company, Assurant partners with the world's premier brands to deliver innovative solutions that safeguard and service connected devices, homes, and automobiles. We're at the forefront of the evolving connected world, providing peace of mind and enabling growth for our partners. Visit assurant.com to explore how Assurant can help you thrive in the digital age.

Repair Ventures is a trusted growth partner to leading OEMs, accelerating extended coverage sales through proprietary technology, strategic marketing, advanced analytics, and customer-focused innovation. Our all-in-one, turnkey digital platform enables OEMs to quickly launch and scale white-label protection plans—offering owners transparent, reliable coverage backed by QBE Insurance Group, a top-rated global insurer. Designed for enterprise agility and seamless integration, our platform combines predictive analytics, AI-driven personalization, and omnichannel marketing to increase conversion and revenue. By uniting a high-touch customer experience with a digital-first, data-led approach, Repair Ventures empowers OEMs to grow loyalty, strengthen brand affinity, and capture more value throughout the ownership lifecycle.

Flopay.co is a cutting-edge platform designed to help the Extended Warranty industry with payment declines, reduce chargebacks, and streamline customer communication. By combining real-time alerts, smart recovery tools, and seamless messaging, Flopay.co empowers merchants to recover lost revenue and enhance the payment experience.

Founded in 2002, Warranty Week is the premier newsletter for information on warranty management systems, claims management systems, online warranty processing services, extended warranty services, product warranty program administration, and online registration. Warranty Week features comprehensive analysis of the product warranty expense data for a wide variety of global manufacturers. Back-issues are available online at warrantyweek.com , and weekly newsletters are delivered with a free email subscription.

Women of Warranty came about as an idea of how, as a community of warranty and services industry leaders, influencers and supporters we can see and amplify more opportunities in our space.

Our goal is simple, to bring more people together to help inform, educate, mentor and collaborate with others in the services and warranty industry.

Through interviews and stories from other professionals, networking events, industry news and idea sharing, we want to provide you with a way to connect with a diverse group of professionals and build meaningful relationships that benefit the industry as a whole.

SCIC is a national trade association comprised of manufacturers, service contract providers, administrators, and retailers offering service contracts covering motor vehicles, homes, and consumer goods throughout the country. The association was established in 1991 and has collaborated with lawmakers and regulators around the country as well as the National Association of Insurance Commissioners (“NAIC”) in the development of fair and comprehensive regulations governing the service contract industry. The SCIC played a significant role in the development of the Service Contract Model Act adopted by the NAIC, and has played a key role in the enactment of legislation in more than 35 states. The SCIC monitors state legislative and regulatory activities, contributes to relevant legislative and administrative proceedings, and educates businesses and consumers about the value and benefits of service contracts. SCIC estimates that its member companies offer over 80% of service contracts available in the marketplace today.

WarrantyNews is a multi-channel news community focused exclusively on the Warranty and Service Contract Industry. WarrantyNews operates on the web, Twitter, and LinkedIn allowing thousands of visitors the ability to access or share information across multiple platforms.

WISE Certification is an industry recognized certification program facilitated by CTIA – The Wireless Association in collaboration with more than 80 industry companies serving consumers and the supply chain with device repair options including OEMs, network operators, service facilities, insurance providers, parts suppliers, distributors, and others supporting standards-based trusted repair.