Transform your extended warranty and service contract operations into a winning profit center! Join us for the ONLY conference that focuses exclusively on the extended warranty/service contract business. A stellar faculty carefully selected to range from consumer electronics, automotive, industrial and consumer retailing and  service industries will show you the keys to achieve excellence in warranty processing, pricing and customer relationship management.

Hear care studies from Ford, SAS, Epson, Eaton, retailing giants Loews, Sears and Grant's Appliance, Electronics and More, Caterpillar, and health care equipment leader PerkinElmer that will make this information-packed 3rd Annual event the platform upon which you will build a world-class extended warranty/service contract business.

 Agenda highlights include panel debates and individual case studies on:

   •  Pricing: How much is too much?
   •  Combating Negative Connotations of Extended Warranties
   •  Reaching out to new customers
   •  Combatting Fraud
   •  Streamlining and Integrating Your Business Operations
   •  Implementing New Performance Measurement Practices
   •  Risk Financing and Risk Management
   •  Legal insights session on what you can and cannot do.  

Special Bonus:  Don't miss Mark Bardusch, National Sales & Marketing – Extended Service Business, Ford Motor Company, talk about the Automotive industry, which you can benchmark against your own company for inspired ideas.
 Whether you are launching an extended warranty program or looking to transform the revenue and performance of your current operation, this event will provide you with the tools and techniques needed to meet your goals.
 
 This unique conference is designed to showcase best practices in both business-to-business and business-to-consumer extended warranty design and implementation. You’ll hear innovative ideas and strategies for growing and streamlining your extended warranty/service contract programs. Ensure your spot! Register today!