OPENING KEYNOTE
Building Relationships for Life:
Investing in the Customer Experience at Hewlett-Packard
Presented by:
Clifford R. Wagner, VP, Total Care Services, Personal Systems Group-Americas, Hewlett-Packard Company
Strategic Solutions Network (SSN) is proud to announce its 2nd Annual Conference: Extended Warranty & Service Contract Innovations— a forum of end-to-end innovations to help transform your extended warranty and service contract operations into a winning profit center.
Whether you are launching an extended warranty program or looking to expand and boost the revenue of your current operations, this event will provide you with the tools and techniques needed to meet your goals.
Join us for the only conference that focuses solely on the extended warranty and service contract process of your business. This unique event is designed to showcase best practices in both business-to-business and consumer extended warranty design and implementation. You’ll hear innovative ideas and strategies for growing and streamlining your extended warranty/service contract programs through:
• Case studies
• Small group roundtables
• Interactive panel sessions






